RESELLER MASTER AGREEMENT
This Reseller Master Agreement (hereinafter referred to as
the "Agreement") is made, entered into and executed 02-Sep-2010 (hereinafter referred to as the "Effective Date")
BETWEEN: -
MindGenies International (hereinafter referred to as
"Parent") and you (hereinafter referred to as "Reseller").
If you are entering into this agreement on behalf of a company or other legal
entity, you represent that you have the authority to bind such entity to these
terms and conditions, in which case the term "Reseller" shall refer
to such entity.
(The Parent and the Reseller may be referred to individually
as a "Party" and collectively as the "Parties").
WHEREAS the Parent provides various Products and Services;
AND WHEREAS the Reseller wishes to purchase and resell
Parent's Products and Services.
NOW, THEREFORE, for and in consideration of the mutual
promises, benefits and covenants contained herein and for other good and
valuable consideration, the receipt, adequacy and sufficiency of which are
hereby acknowledged, the Parent and the Reseller, intending to be legally
bound, hereby agree as follows:
1. DEFINITIONS
(1) "Accounting
Currency" refers to the Accounting Currency of the Parent within the
ResellerGenie Database
(2) "Advance
Account" refers to the credit balance maintained by the Reseller with the
Parent.
(3) "Business
Day" refers to a working day between Mondays to Friday excluding all
Public Holidays.
(4) "Clear
Balance" refers to credit in the Advance Account after deducting any
accrued liabilities, Locked Funds and debited amounts.
(5) "Confidential
Information", as used in this Agreement shall mean all data, information
and materials including, without limitation, computer software, data,
information, databases, protocols, reference implementation, documentation,
functional and interface specifications, provided by Parent to the Reseller
under this Agreement, whether written, transmitted, oral, through the Parent
Website or otherwise, that is marked as Confidential.
(6) "Customer"
refers to the customer of the Order as recorded in the ResellerGenie Database
(7) "Parent
Products" refer to all products and services of Parent which it has
provided/rendered/sold, or is providing/rendering/selling through this Reseller
Program.
(8) "Parent
Servers" refer to web servers, Mailing List Servers, Database Servers,
ResellerGenie Servers and any other Machines / Servers that Parent or its
Service Providers Operate, for the ResellerGenie, the Parent Website, the
Parent Mailing Lists, Parent Products and any other operations required to
fulfill services and operations of Parent.
(9)
"Parent Website" refers to
www.mindgenies.com
(10) "ResellerGenie"
refers to the set of Servers, Software, Interfaces, Parent Products and API
that is provided for use directly or indirectly under this Agreement by the
Parent and/or its Service Providers
(11) "ResellerGenie
Database" is the collection of data elements stored on the ResellerGenie
Servers.
(12) "ResellerGenie
Servers" refer to Machines / Servers that Parent or its Service Providers
maintain to fulfill services and operations of the ResellerGenie
(13) "ResellerGenie
User" refers to the Reseller and any Customer, Sub-Reseller, Agent,
Employee, Contractee of the Reseller or any other Legal Entity,
that has been provided access to the "ResellerGenie" by the
Reseller or through the Reseller's website, directly or indirectly.
(14) "Locked
Funds" refers to the amount of funds temporarily debited to the Resellers
Advance Account while an Order is being Modified, Deleted, Extended, Cancelled
or Processed. "Confirming Locked Funds" refers to the act of
permanently debiting this amount to the Reseller's Advance Account.
"Canceling Locked Funds" refers to the act of recrediting the amount
back to the Reseller's Advance Account.
(15) "Lower
Tier Sub-Resellers" - The Reseller may make Parent Products under this
agreement available to Sub-Resellers. Further the Reseller agrees that such
Sub-Resellers may make Parent Products available to their affiliates, partners,
or resellers who may make Parent Products available to their affiliates,
partners or resellers and so on (collectively known as "Lower Tier
Sub-Resellers").
(16) "Order"
refers to a Parent Product purchased directly or indirectly by a Reseller,
having a unique Order ID in the ResellerGenie Database.
(17) "Reseller
Contact Details" refers to the Contact Details of the Reseller as listed
in the ResellerGenie Database
(18) "Reseller
Control Panel" refers to the set of Web-based interfaces provided by the
Parent and its Service Providers to the Reseller which allows him to Manage
Orders, Customers, Lower Tier Resellers
(19)
"Reseller Master Agreement" refers to this Agreement.
(20) "Reseller
Product Agreement Extension" refers to the latest version of a Specific
Reseller Product Agreement Extension as posted in the Reseller Control Panel or
on the Parent Website.
(21) "Reseller
Transactions" refers singly and cumulatively to credits/debits applied to
the Resellers Advance Account.
(22) "Selling
Currency" refers to the Selling Currency of the Parent
within the ResellerGenie Database
(23) "Service
Providers" refers individually and collectively to any Artificial
Juridical Persons, Company, Concern, Corporation, Enterprise, Firm, Individual,
Institute, Institution, Organization, Person, Society, Trust or any other Legal
Entity that Parent or its Service Providers (recursively) may, directly or
indirectly, Engage / Employ / Outsource / Contract for the fulfillment /
provision / purchase of Parent Products, ResellerGenie, and any other services
and operations of Parent.
(24) "Sub-Reseller"
refers to any Artificial Juridical Persons, Company, Concern, Corporation,
Enterprise, Firm, Individual, Institute, Institution, Organization, Person,
Society, Trust or any other Legal Entity that is registered as a Sub-Reseller
under the Reseller as per the data in the ResellerGenie Database, or who
resells Parent Products through the Reseller
2. RESELLER
PRODUCT AGREEMENT EXTENSIONS
(1) The
Reseller may purchase and resell various Parent Products by executing, in a
form and manner prescribed by Parent, one or more Reseller Product Agreement
Extensions, which shall then be included as a part of this Agreement.
(2) Any
conflicting definitions, terms and conditions in a Reseller Product Agreement
Extension shall take precedence over the same definition, terms and conditions
in this Agreement, and shall be applied only to that Reseller Product Agreement
Extension.
3. OBLIGATIONS
OF THE PARENT
(1) Parent
shall make available the latest versions of the Reseller Master Agreement, and
the Reseller Product Agreement Extensions in the Reseller Control Panel.
(2) Parent
will notify the Reseller via email whenever newer versions of any Reseller
Master Agreement, or Reseller Product Agreement
Extensions are posted in the Reseller Control Panel.
4. OBLIGATIONS
OF THE RESELLER
(1) The
Reseller shall be responsible for providing customer service, billing support,
and technical support to their Sub-Resellers, Lower Tier Sub-Resellers &
Customers.
(2) The
Reseller acknowledges that in the event of any dispute and/or discrepancy
concerning any data element of an Order, Sub-Reseller, Lower Tier Sub-Reseller
or Customer in the ResellerGenie Database, the data element in the ResellerGenie
Database records shall prevail.
(3) The
Reseller acknowledges that all information of the Customer in the
ResellerGenie, including authentication information is accessible to Parent and
its Service Providers
(4) The
Reseller will not make any changes to any information or configuration of an
Order without explicit authorization from the customer of that Order
(5) The
Reseller shall comply with all other terms or conditions established by Parent
and/or its Service Providers from time to time.
(6) Reseller
acknowledges that Parent Products maybe obtained through Service Providers, and
as such, changes in structure, or contracts may occur, and as a result services
may be adversely affected. Reseller acknowledges and agrees that Parent shall
not have any liability associated with any such occasion.
(7) The
Reseller agrees that Parent Products under this agreement may be made available
to Customers, Sub-Resellers and Lower Tier Sub-Resellers only after they enter
into a legally binding agreement which is no less protective of Parent than
this Agreement and which contains the requirements contained herein applicable
to the Reseller. The Reseller acknowledges and agrees that the Reseller will be
responsible for ensuring Customers', Sub-Resellers' and Lower Tier
Sub-Resellers' compliance with such applicable terms and conditions and shall
be responsible for any liability resulting from Customers', Sub-Resellers' and
Lower Tier Sub-Resellers' noncompliance with such terms and conditions.
(8) The
Reseller agrees to provide, maintain and update,
current, complete and accurate information for all the data elements about the
Reseller in the ResellerGenie Database.
(9) During
the term of this Agreement and for three years thereafter, Reseller
(himself/herself/itself or by its Agent / Authorised Representative) shall
maintain the following records relating to its dealings with Parent,
Sub-Resellers, Customers, Prospective Customers and/or their Agents or
Authorized Representatives: -
(a) In
electronic, paper or microfilm form, all written communications with respect to
Parent Products.
(b) In
electronic form, records of the accounts of all, current / past Orders with the
Reseller, including dates and amounts of all payments, discount, credits and
refunds.
Reseller shall make these records available for inspection
by Parent upon reasonable notice not exceeding 14 days.
5. REPRESENTATIONS
AND WARRANTIES
Parent and the Reseller represent and warrant that: -
(1)
They each have all requisite power and authority to execute,
deliver and perform their obligations under this Agreement;
(2) This
Agreement has been duly and validly executed and delivered and constitutes a
legal, valid and binding obligation, enforceable against the Reseller and
Parent in accordance with its terms;
(3) The
execution, delivery, and performance of this Agreement and the consummation by
Parent and the Reseller of the transactions contemplated hereby will not, with
or without the giving of notice, the lapse of time, or both, conflict with or
violate: -
(a) any provision of law, rule, or regulation;
(b) any order, judgment, or decree;
(c) any provision of corporate by-laws or other documents; or
(d) any agreement or other instrument.
(4) The execution, performance and delivery of this Agreement
has been duly authorized by the Reseller and Parent;
(5) No
consent, approval, or authorization of, or exemption by, or filing with, any
governmental authority or any third party is required to be obtained or made in
connection with the execution, delivery, and performance of this Agreement or
the taking of any other action contemplated hereby;
The Reseller represents and warrants that:
(a) the Reseller has read and understood every clause of this
Agreement
(b) the
Reseller has independently evaluated the desirability of the service and is not
relying on any representation agreement, guarantee or statement other than as
set forth in this agreement; and
(c) the Reseller is eligible, to enter into this Contract
according to the laws of his country
6. RIGHTS
OF PARENT AND SERVICE PROVIDERS
(1) Parent
and Service Providers may change any information, including Authentication
Information of the Reseller in the ResellerGenie Database upon receiving
authorization from the Reseller or any authorised representatives of the
Reseller in any form as maybe prescribed by Parent from time to time.
(2) Parent
and Service Providers may provide/send any information in the ResellerGenie
Database, about the Reseller, including Authentication information
(a)
To the Reseller Contact Details
(b) To any authorised representative, agent, contractee,
employee of the Reseller upon receiving authorization in any form as maybe
prescribed by Parent from time to time
(c)
To the Service Providers
(3) Parent
and Service Providers in its own discretion can at any point of time
temporarily or permanently cease to sell a Parent Product
(4) Parent
may provide/send any information in the ResellerGenie Database, about the
ResellerGenie Users, Customers, Sub-Resellers and Lower Tier Sub-Resellers
including Authentication Information, to the contact details of the
ResellerGenie Users, Customers, Sub-Resellers and Lower Tier Sub-Resellers in
the ResellerGenie Database, or to the authorised representative, agent, contractee,
employee of the corresponding ResellerGenie Users, Customers, Sub-Resellers and
Lower Tier Sub-Resellers upon receiving authorization in any form as maybe
prescribed by Parent from time to time
(5) Parent
reserves the right to change pricing, minimum order levels, and discounts, of
any Parent Product , at any time.
(6) Parent
reserves the right to introduce promotional marketing schemes for any Parent
Product at anytime. Parent make it mandatory upon Reseller and Lower Tier
Sub-Resellers to participate in such a promotional marketing scheme provided
that the program shall only be mandatory for Reseller and those Lower Tier
Sub-Resellers who have signed up for the said Parent Product.
(7) Parent
and Service Providers, in their sole discretion, expressly reserve the right to
deny any Order or cancel an Order within 30 days of processing the same. In
such case Parent may refund the fees charged for the Order, after deducting any
processing charges for the same.
(8) Parent
and Service Providers, in their sole discretion, without notice, expressly
reserve the right to to fix any bugs in, modify, upgrade, freeze the
ResellerGenie, Parent Products and its associated services. Parent in its sole
discretion, without notice, expressly reserves the right to modify the content
on any page within the ResellerGenie and Parent product interfaces, including
but not limited to marketing content, images, html, styles, pricing information
and any other information, Reseller acknowledges that actions described in this
paragraph may occur without notification or knowledge of the Reseller. Parent
will not be held responsible or liable for any such changes under any
circumstance.
(9) Parent
and Service Providers, in their sole discretion, expressly reserve the right
to, without notice or refund, freeze, delete, suspend, deny, cancel, modify,
take ownership of or transfer any Order, or to delete, Suspend, freeze, modify
ResellerGenie Users' access to ResellerGenie, or to modify, upgrade, suspend,
freeze ResellerGenie, in order to recover any Payment from the Reseller for any
service rendered by the Parent including services rendered outside the scope of
this agreement, or to correct mistakes made by Parent or its Service Providers
in processing or executing an Order, or incase of any breach of this agreement,
or incase of violation of any Terms listed in all the Appendices, or incase
Parent learns of a possibility of breach or violation of this agreement or its
appendices which Parent in its sole discretion determines to be appropriate, or
incase of Termination of this agreement, or if Parent learns of any such event
which Parent reasonably determines would lead to Termination of this Agreement
or would constitute as Breach thereof, or to protect the integrity and
stability of the Parent Products and the ResellerGenie, or to comply with any
applicable laws, government rules or requirements, requests of law enforcement,
or in compliance with any dispute resolution process, or in compliance with any
agreements executed by Parent, or to avoid any liability, civil or criminal, on
the part of Parent and/or Service Providers, as well as their affiliates,
subsidiaries, officers, directors and employees, or if the Reseller and/or its
Customers, Sub-Resellers, Lower Tier Sub-Resellers or any other authorised
representatives of the Reseller violate any applicable laws/government
rules/usage policies, including but not limited to, intellectual property,
copyright, patent, anti-spam, or Parent learns of the possibility of any such
violation, or upon authorisation from the Reseller in any manner that Parent
deems satisfactory, or for any other appropriate reason. The Reseller agrees
that Parent and Service Providers, and the contractors, employees, directors,
officers, representatives, agents and affiliates, of Parent and Service
Providers, are not liable for loss or damages that may result from any of the
above.
(10) Incase
of Orders involving web services, Parent and Service Providers can choose to
redirect any Order to any IP Address including, without limitation, to an IP
address which hosts a parking page or a commercial search engine for the
purpose of monetization, if an Order has expired, or is suspended, or does not
contain valid information to direct it to any destination. Reseller acknowledges
that Parent and Service Providers cannot and do not check to see whether such a
redirection, infringes any legal rights including but not limited to
intellectual property rights, privacy rights, trademark rights, of Reseller, or
that the content displayed due to such redirection is inappropriate, or in
violation of any federal, state or local rule, regulation or law, or injurious
to Reseller or any third party, or their reputation and as such is not
responsible for any damages caused directly or indirectly as a result of such
redirection.
(11) Parent
has the right to rectify any mistakes in the data in the ResellerGenie Database
with retrospective effect.
7. TERM
OF AGREEMENT AND RENEWAL
The term of this Agreement shall be 2 (TWO) YEARS from the Effective
Date and will automatically renew for successive 1 (ONE) YEAR Renewal Term
(hereinafter referred to each a "Renewal Term" and cumulatively the
"Term"). The Term shall continue until the earlier to occur of the
following:
(1)
The Agreement is terminated as provided for in Section 8
(TERMINATION OF AGREEMENT); and
(2) The
Reseller elects not to renew at the end of the Initial Term or any Renewal Term
by giving written notice 30 days in advance of the completion of such term.
8. TERMINATION
OF AGREEMENT
(1) Either
Party may terminate this Agreement and/or any Reseller Product Agreement
Extension at any time by
(a) With
immediate effect, if the other Party is adjudged insolvent or bankrupt, or if
proceedings are instituted by or against a Party seeking relief, reorganization
or arrangement or compromise or settlement under any laws relating to
insolvency, or seeking any assignment for the benefit of creditors, or seeking
the appointment of a receiver, liquidator or trustee of a Party's property or assets
or the liquidation, dissolution or winding up of a Party's Business.
(2) Parent
may Terminate this Agreement and/or any Reseller
Product Agreement Extension by notifying the Reseller in writing, as of the
date specified in such notice of termination under the following circumstances
(a) In
the event that the Reseller or an Agent / Employee / Authorized Representative
of the Reseller materially breaches any term of this Agreement and/or any
Reseller Product Agreement Extension, including any of its representations,
warranties, covenants and agreements hereunder
(b) There
was a material misrepresentation and/or material inaccuracy, and/or materially
misleading statement in Reseller's Application to Parent and/or any material
accompanying the application.
(c) By
giving a 30 (Thirty) days advance written notice of termination
(d)
With
immediate effect if : -
-- the
Reseller is convicted of a felony or other serious offense related to financial
activities, or is judged by a court to have committed fraud or breach of
fiduciary duty, or is the subject of a judicial determination that Parent
reasonably deems as the substantive equivalent of any of these; or
-- the Reseller is disciplined by the government of its
domicile for conduct involving dishonesty or misuse of funds of others.
-- as provided for in Appendix 'A' and Appendix 'C'
-- if
Any officer or director of the Reseller is convicted of a felony or of a
misdemeanor related to financial activities, or is judged by a court to have
committed fraud or breach of fiduciary duty, or is the subject of a judicial
determination that Parent deems as the substantive equivalent of any of these;
(3) Reseller
may Terminate this Agreement and/or any Reseller Product Agreement Extension by
notifying Parent in writing, as of the date of receipt of such notice, in the
event that the Reseller does not agree with any revision to the Agreement or
any Reseller Product Agreement Extension made as per Section 15 (RIGHT TO
SUBSTITUTE UPDATED AGREEMENT AND RESELLER Product Agreement EXTENSIONS) within
30 days of such revision.
(4) Any
Product Agreement Extension shall terminate with immediate effect in the event
that
(a) Parent
ceases to sell the particular Parent Product covered under that Product
Agreement Extension
(b) Parents
contract with Service Provider for the particular Parent Product
terminates or expires without renewal
(5) Effect
of Termination of this Agreement
(a) Parent
shall suspend ResellerGenie Users' access to the ResellerGenie, Parent Servers and
all Parent Products and Services, under this agreement and all Reseller Product
Agreement Extensions, immediately upon receiving Termination notice from the
Reseller or upon learning of any event, which Parent reasonably determines,
would lead to Termination of the Agreement.
(b) Upon
expiration or termination of this Agreement, all Reseller Product Agreement
Extensions signed by the Reseller shall deemed to have been Terminated
with immediate effect
(c) Upon
expiration or termination of this Agreement, Parent may complete the processing
of all Orders requested to be processed, in the order that they were requested
to be processed, by the Reseller prior to the date of such expiration or
termination, provided that the Reseller's Advance Account with Parent has Clear
Balance sufficient to carry out these Orders. If Parent is unable to fulfill
these Orders then the charges levied to the Reseller for these Orders will be
reversed
(6) Effect
of Termination of any Reseller Product Agreement Extension
(a) Parent
may suspend ResellerGenie Users' access to applicable Parent Products and Services , and the ResellerGenie immediately upon receiving
Termination notice from the Reseller or upon learning of any event, which
Parent reasonably determines, would lead to Termination of any Reseller Product
Agreement Extension
(b) Upon
expiration or termination of any Reseller Product Agreement Extension, Parent
may complete the processing of all Orders, of that Parent Product, in the order
that they were requested to be processed, by the Reseller prior to the date of
such expiration or termination, provided that Parent is in a position to
fulfill these Orders, and the Reseller's Advance Account with Parent has Clear
Balance sufficient to carry out these Orders. If Parent is unable to fulfill
these Orders then the charges levied to the Reseller for these Orders will be
reversed
(c) Parent
may transfer all Orders falling under the purview of the specific Reseller
Product Agreement Extension to another Reseller or Parent.
(7) Any
pending balance due from the Reseller at the time of termination of this
Agreement or any Reseller Product Agreement Extension will be immediately
payable.
(8) Neither
Party shall be liable to the other for damages of any sort resulting solely from
terminating this Agreement or any Reseller Product Agreement Extension in
accordance with its terms, unless specified otherwise.The Reseller however
shall be liable for any damage arising from any breach by it of this Agreement
or any Reseller Product Agreement Extension.
9. FEES
/ ADVANCES / RENEWALS
(1) Reseller
shall pay all applicable fees/advances as per the Payment Terms and Conditions
set out in Appendix 'C'
(2) Parent
will charge a non-refundable fee for an Order unless stated otherwise in any Product
Agreement Extension. The applicable fees will be displayed in the Reseller
Control Panel or on the Parent Website and during the Ordering Process. Parent
has the right to revise this pricing at anytime. Any such revision or change
will be binding and effective immediately on posting of the revision in the
Reseller Control Panel or on the Parent Website or on notification to the
Reseller via email to the Reseller.
(3) Reseller
acknowledges that it is the Reseller's responsibility to keep records and
maintain reminders regarding the expiry of any Order. As a convenience to the
Reseller, and not as a binding commitment, we may notify the Reseller of any
expiring Orders, via an email message sent to the contact information
associated with the Reseller in the ResellerGenie database. Should renewal fees
go unpaid for an Order, the Order will expire.
(4) Reseller
acknowledges that after expiration of the term of an Order, Reseller has no
rights on such Order, or any information associated with such Order, and that
ownership of such Order now passes on to Parent. Parent and Service Providers
may make any modifications to said Order or any information associated with
said Order. Parent and Service Providers may intercept any
network/communication requests to such Order and process them in any manner in
their sole discretion. Parent and Service Providers may choose to monetize such
requests in any fashion at their sole discretion. Parent and Service Providers
may choose to display any appropriate message, and/or send any response to any
user making a network/communication request, for or concerning said Order.
Parent and Service Providers may choose to delete said Order at anytime after
expiry upon their sole discretion. Parent and Service Providers may choose to
transfer the ownership of the Order to any third party in their sole
discretion. Reseller acknowledges that Parent and Service Providers shall not
liable to Reseller or any third party for any action performed under this
clause.
(5) Parent
at its sole discretion may allow the renewal of the Order after Order expiry,
and such renewal term will start as on the date of expiry of the Order, unless
otherwise specified. Such process may be charged separately. Such renewal after
the expiry of the Order may not result in exact reinstatement of the Order in
the same form as it was prior to expiry.
(6) Parent
makes no guarantees about the number of days, after deletion of an Order, after
which the same Order will once again become available for purchase.
10. LIMITATION
OF LIABILITY
IN NO EVENT WILL PARENT, SERVICE PROVIDERS, OR CONTRACTORS
OR THIRD PARTY BENEFICIARIES BE LIABLE TO THE RESELLER FOR ANY SPECIAL,
INDIRECT, ANCILLARY, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES,
OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF OR IN CONNECTION
WITH THIS AGREEMENT, EVEN IF PARENT AND/OR SERVICE PROVIDERS, OR CONTRACTORS OR
THIRD PARTY BENEFICIARIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
PARENT FURTHER DISCLAIMS ANY AND ALL LOSS OR LIABILITY
RESULTING FROM, BUT NOT LIMITED TO:
(1) LOSS
OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF AUTHENTICATION
INFORMATION;
(2) LOSS
OR LIABILITY RESULTING FROM FORCE MAJEURE EVENTS;
(3) LOSS
OR LIABILITY RESULTING FROM ACCESS DELAYS OR ACCESS INTERRUPTIONS;
(4) LOSS
OR LIABILITY RESULTING FROM NON-DELIVERY OF DATA OR DATA MISS-DELIVERY;
(5) LOSS
OR LIABILITY RESULTING FROM ERRORS, OMISSIONS, OR MISSTATEMENTS IN ANY AND ALL
INFORMATION OR PARENT PRODUCT(S) PROVIDED UNDER THIS AGREEMENT;
(6) LOSS
OR LIABILITY RESULTING FROM THE INTERRUPTION OF SERVICE.
If any legal action or other legal proceeding (including
arbitration) relating to the performance under this Agreement or the
enforcement of any provision of this Agreement is brought against Parent by the
Reseller, then in no event will the liability of Parent exceed actual amount
paid by the Reseller for the Order in question minus direct expenses incurred
with respect to the Order in question.
BOTH PARTIES ACKNOWLEDGE THAT THE CONSIDERATION AGREED UPON
BY THE PARTIES IS BASED IN PART UPON THESE LIMITATIONS, AND THAT THESE
LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
REMEDY. IN NO EVENT WILL THE LIABILITY OF THE PARENT RELATING TO THIS AGREEMENT
EXCEED TOTAL AMOUNT PAID TO PARENT BY THE RESELLER DURING THE MOST RECENT THREE
(3) MONTH PERIOD PRECEDING THE EVENTS GIVING RISE TO SUCH LIABILITY.
11. INDEMNIFICATION
(1) The
Reseller, at its own expense, will indemnify, defend and hold harmless, Parent,
Service Providers and the contractors, employees, directors, officers,
representatives, agents and affiliates, of Parent and Service Providers against
any claim, suit, action, or other proceeding brought against Parent and/or
Service Providers based on or arising from any claim or alleged claim, of third
parties relating to or arising under this Agreement, Parent Products provided
hereunder or use of the Parent Products, including without limitation:-
(a) arising out of any breach by the Reseller of this Agreement
(b) relating to any product or service of the Reseller,
Sub-Resellers, Lower Tier Sub-Resellers;
(c) relating
to any actions of the Reseller, or the Reseller's employees, contractees,
agents, Customers, Sub-Resellers, Lower Tier Sub-Resellers or any other party
affiliated with the Reseller directly or indirectly;
(d) relating to any agreement and Terms and Conditions with any
Customer of the Reseller, Sub-Resellers, Lower Tier Sub-Resellers;
(e) relating
to the Reseller's, Sub-Resellers, or Lower Tier Sub-Resellers Business,
including, but not limited to, the advertising, application process, systems
and other processes, fees charged, billing practices and customer services
provided
(f) relating to or arising out of any Order or use of any Order
(g) relating to any action of Parent as permitted by this
Agreement
(h) relating to any action of Parent carried out on behalf of
Reseller as described in this Agreement
However, that in any such case Parent may serve the Reseller
with notice of any such claim and upon the Reseller's written request, Parent
will provide to the Reseller all available information and assistance
reasonably necessary for the Reseller to defend such claim, provided that the
Reseller reimburses Parent for its actual costs.
(2) The
Reseller will not enter into any settlement or compromise of any such
indemnifiable claim without Parent's prior written consent, which shall not be
unreasonably withheld.
(3) The
Reseller will pay any and all costs, damages, and expenses, including, but not
limited to, actual attorneys' fees and costs awarded against or otherwise
incurred by Parent in connection with or arising from any such indemnifiable
claim, suit, action or proceeding.
12. INTELLECTUAL
PROPERTY & EMPLOYMENT
Subject to the provisions of this Agreement, each Party will
continue to independently own his/her/its intellectual property, including all
patents, trademarks, trade names, domain names, service marks, copyrights,
trade secrets, proprietary processes and all other forms of intellectual
property. Any improvements to existing intellectual property will continue to
be owned by the Party already holding such intellectual property.
Without limiting the generality of the foregoing, no
commercial use rights or any licenses under any patent, patent application,
copyright, trademark, know-how, trade secret, or any other intellectual
proprietary rights are granted by Parent to the Reseller,
or by any disclosure of any Confidential Information to the Reseller under this
Agreement.
Reseller shall further ensure Reseller does not infringe any
intellectual property rights or other rights of any person or entity, or does
not publish any content that is libelous or illegal while using services under this
Agreement. Reseller acknowledges that Parent cannot and does not check to see
whether any services or the use of the services by the Reseller under this
Agreement, infringes legal rights of others.
Reseller acknowledges that
(1) Reseller
and its subsidiaries;
(2) and
shareholders, employees, directors, officers, agents, contractors, of Reseller
and its subsidiaries
(3) and
any entity/company that Reseller or its subsidiaries or shareholders,
employees, directors, officers, agents, contractors, of Reseller and its
subsidiaries have invested in or have any form of interest or control in, or
work for, or contract with,
shall not, directly or indirectly, knowingly or unknowingly,
employ, make, or seek to make any offer of employment to Parent staff during
the term of this Agreement and for a period of twelve (24) months following
termination of same.
13. OWNERSHIP
AND USE OF DATA
(1) Reseller
agrees and acknowledges that Parent owns all data, compilation, collective and
similar rights, title and interests worldwide in the ResellerGenie Database,
and all information and derivative works generated from the ResellerGenie
Database.
(2) Parent
and Service Providers and their designees/agents have the right to backup,
copy, publish, disclose, use, sell, modify, process this data in any form and
manner as maybe required for compliance of any agreements executed by Parent or
Service Providers, or in order to fulfill services under this Agreement, or for
any other appropriate reason.
14. DELAYS
OR OMISSIONS; WAIVERS
No failure on the part of any Party to exercise any power,
right, privilege or remedy under this Agreement, and no delay on the part of
any Party in exercising any power, right, privilege or remedy under this
Agreement, shall operate as a waiver of such power, right, privilege or remedy;
and no single or partial exercise or waiver of any such power, right, privilege
or remedy shall preclude any other or further exercise thereof or of any other
power, right, privilege or remedy.
No Party shall be deemed to have waived any claim arising
out of this Agreement, or any power, right, privilege or remedy under this
Agreement, unless the waiver of such claim, power, right, privilege or remedy
is expressly set forth in a written instrument duly executed and delivered on
behalf of such Party; and any such waiver shall not be applicable or have any
effect except in the specific instance in which it is given.
No waiver of any of the provisions of this Agreement shall
be deemed to constitute a waiver of any other provision (whether or not
similar), nor shall such waiver constitute a waiver or continuing waiver unless
otherwise expressly provided in writing duly executed and delivered.
15. RIGHT
TO SUBSTITUTE UPDATED AGREEMENT AND RESELLER PRODUCT AGREEMENT EXTENSIONS
(1) During
the period of this Agreement, Reseller agrees that Parent may: -
(a) revise the terms and conditions of; and
(b) change the services provided
under this Agreement, or any
Reseller Product Agreement Extension.
(2) Any
such revision or change will be binding and effective immediately on posting of
the revision in the Reseller Control Panel or on the Parent Website or on
notification to the Reseller via email.
(3) The
Reseller agrees to review the Reseller Control Panel and the Parent Website
including the agreements, periodically, to be aware of any such revisions
(4) If
the Reseller does not agree with any revision, the Reseller may terminate the
Agreement or Reseller Product Agreement Extension according to Section 8(3) of
this Agreement
(5) Reseller
agrees that, continuing use of the services under this Agreement or the
Reseller Product Agreement Extension following notice of any revision, will
constitute as an acceptance of any such revisions or changes
(6) The
Reseller shall execute, if required by Parent, in a form and manner prescribed
by Parent, a supplementary agreement incorporating the amendments to or
revisions of the Agreement and/or Reseller Product Agreement Extension
(7) It
will be the Reseller's responsibility to communicate any changes in the
agreement and any obligations/duties covered by these changes to the Reseller's
Agents / Authorised Representatives.
16. CONFIDENTIALITY
All Confidential Information shall be governed by the
Confidentiality Agreement as attached in Appendix 'B'.
17. PUBLICITY
The Reseller shall not create, publish, distribute, or
permit any written / Oral / electronic material that makes reference to us or
our Service Providers or uses any of Parent's registered Trademarks / Service
Marks or our Service Providers' registered Trademarks / Service Marks without
first submitting such material to us and receiving prior written consent.
The Reseller gives Parent the right to recommend / suggest
the Reseller's name and details to Customers / Visitors to the Parent Website,
and Prospective Customers and use the Resellers name in marketing / promotional
material with regards to Parent Products.
18. TAXES
The Reseller shall be responsible for sales tax, consumption
tax, transfer duty, custom duty, octroi duty, excise duty, income tax, and all
other taxes and duties, whether international, national, state or local,
however designated, which are levied or imposed or may be levied or imposed,
with respect to this Agreement and the Parent Products.
19. FORCE
MAJEURE
Neither party shall be liable to the other for any loss or
damage resulting from any cause beyond its reasonable control (a "Force
Majeure Event") including, but not limited to, insurrection or civil
disorder, riot, war or military operations, national or local emergency, acts
or directives or omissions of government or other competent authority,
compliance with any statutory obligation or executive order, strike, lock-out,
work stoppage, industrial disputes of any kind (whether or not involving either
party's employees), any Act of God, fire, lightning, explosion, flood,
earthquake, eruption of volcano, storm, subsidence, weather of exceptional
severity, equipment or facilities breakages / shortages which are being
experienced by providers of telecommunications services generally, or other
similar force beyond such Party's reasonable control, and acts or omissions of
persons for whom neither party is responsible. Upon occurrence of a Force
Majeure Event and to the extent such occurrence interferes with either party's
performance of this Agreement, such party shall be excused from performance of
its obligations (other than payment obligations) during the first three months
of such interference, provided that such party uses best efforts to avoid or
remove such causes of non performance as soon as possible.
20. ASSIGNMENT
/ SUBLICENSE
Except as otherwise expressly provided
herein, the provisions of this Agreement shall inure to the benefit of and be
binding upon, the successors and assigns of the Parties. The Reseller
shall not assign, sublicense or transfer its rights or obligations under this
Agreement to any third person(s)/party without the prior written consent of the
Parent.
21. DISCLAIMER
THE RESELLERGENIE, PARENT SERVERS AND ANY OTHER SOFTWARE /
API / SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IS PROVIDED ON
"AS IS" AND "WHERE IS" BASIS AND WITHOUT ANY WARRANTY OF
ANY KIND.
PARENT AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL
WARRANTIES AND / OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR SATISFACTORY
QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY
RIGHTS AND QUALITY/AVAILABILITY OF TECHNICAL SUPPORT.
PARENT AND SERVICE PROVIDERS ASSUME NO RESPONSIBILITY AND
SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY AFFECT, YOUR
COMPUTER EQUIPMENT OR OTHER PROPERTY IN CONNECTION WITH YOUR ACCESS TO, USE OF,
RESELLERGENIE OR BY ACCESSING PARENT SERVERS. WITHOUT LIMITING THE FOREGOING, PARENT
AND SERVICE PROVIDERS DO NOT REPRESENT, WARRANT OR GUARANTEE THAT (A) ANY
INFORMATION/DATA/DOWNLOAD AVAILABLE ON OR THROUGH RESELLERGENIE OR PARENT
SERVERS WILL BE FREE OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES OR ANYTHING
ELSE MANIFESTING DESTRUCTIVE PROPERTIES; OR (B) THE INFORMATION AVAILABLE ON OR
THROUGH THE RESELLERGENIE/PARENT SERVERS WILL NOT CONTAIN ADULT-ORIENTED
MATERIAL OR MATERIAL WHICH SOME INDIVIDUALS MAY DEEM OBJECTIONABLE; OR (C) THE
FUNCTIONS OR SERVICES PERFORMED BY PARENT AND SERVICE PROVIDERS WILL BE SECURE,
TIMELY, UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE RESELLERGENIE WILL
BE CORRECTED; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR
(E) THE SERVICES PROVIDED UNDER THIS AGREEMENT OPERATE IN COMBINATION WITH ANY
SPECIFIC HARDWARE, SOFTWARE, SYSTEM OR DATA. OR (F) YOU WILL RECEIVE
NOTIFICATIONS, REMINDERS OR ALERTS FOR ANY EVENTS FROM THE SYSTEM INCLUDING BUT
NOT LIMITED TO ANY MODIFICATION TO YOUR ORDER, ANY TRANSACTION IN YOUR ACCOUNT,
ANY EXPIRY OF AN ORDER
PARENT AND SERVICE PROVIDERS MAKES NO REPRESENTATIONS OR
WARRANTIES AS TO THE SUITABILITY OF THE INFORMATION, CONTENT, DATA, SERVICES,
AVAILABLE OR WITH RESPECT TO THEIR LEGITIMACY, LEGALITY, VALIDITY, QUALITY,
STABILITY, COMPLETENESS, ACCURACY OR RELIABILITY. PARENT AND SERVICE PROVIDERS
DO NOT ENDORSE, VERIFY OR OTHERWISE CERTIFY THE CONTENT OF ANY SUCH
INFORMATION. SOME JURISDICTIONS DO NOT ALLOW THE WAIVER OF IMPLIED WARRANTIES,
SO THE FOREGOING EXCLUSIONS, AS TO IMPLIED WARRANTIES, MAY NOT APPLY TO YOU.
FURTHERMORE, PARENT NEITHER WARRANTS NOR MAKES ANY
REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE RESELLERGENIE,
RESELLERGENIE SERVERS, PARENT WEBSITE AND ANY OTHER SOFTWARE / API /
SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IN TERMS OF THEIR
CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
22. JURISDICTION
& ATTORNEY'S FEES
This Agreement shall be governed by and interpreted and
enforced in accordance with the laws of the Country, State and City where
Parent is incorporated, applicable therein without reference to rules governing
choice of laws. Any action relating to this Agreement must be brought in a
court in the city, state, country where Parent is incorporated. Parent reserves
the right to enforce the law in the Country/State/District where the
Registered/Corporate/Branch Office, or Place of
Management of the Reseller is situated as per the laws of that
Country/State/District.
If any legal action or other legal proceeding relating to
the performance under this Agreement or the enforcement of any provision of
this Agreement is brought against either Party hereto, the prevailing Party
shall be entitled to recover reasonable attorneys' fees, costs and
disbursements (in addition to any other relief to which the prevailing Party
may be entitled.
23. MISCELLANEOUS
(1) Any
reference in this Agreement to gender shall include all genders, and words
importing the singular number only shall include the plural and vice versa.
(2) There
are no representations, warranties, conditions or other agreements, express or
implied, statutory or otherwise, between the Parties in connection with the
subject matter of this Agreement, except as specifically set forth herein.
(3) The
Parties shall attempt to resolve any disputes between them prior to resorting
to litigation through mutual understanding or a mutually acceptable Arbitrator.
(4) Survival:
In the event of termination of this Agreement for any reason, Sections 1, 4,
6, 8(5), 8(6), 8(7), 8(8), 9, 10,
11, 12, 13, 14, 16, 17, 18, 21, 22, 23(3), 23(4), 23(6), 23(10), 24(2) and all
Sections of Appendix A, and all Sections of Appendix B, and Sections 1(5),
1(6), 1(7), 2(5), 3, 4 of Appendix C and any Sections covered separately under
a Survival clause in any Reseller Product Agreement Extension shall survive.
(5) This
Agreement does not provide and shall not be construed to provide third parties
(i.e. non-parties to this Agreement), including any Sub-Reseller, Lower Tier
Sub-Reseller Agent, Customer, and Prospective Customer with any remedy, claim,
and cause of action or privilege against Parent.
(6) The
Reseller and Parent and its Service Providers are independent contractors, and
nothing in this Agreement will create any partnership, joint venture, agency,
franchise, and sales representative or employment relationship between the
parties. Reseller will have no authority to make or accept any offers or
representations on our, or our Service Providers',
behalf. Reseller will not make any statement, whether on his Website or
otherwise, that reasonably would contradict anything in this Agreement.
(7) Further
Assurances: Each Party hereto shall execute and/or cause to be delivered to the
other Party hereto such instruments and other documents, and shall take such
other actions, as such other Party may reasonably request for the purpose of
carrying out or evidencing any of the transactions contemplated / carried out,
by / as a result of, this Agreement.
(8) Construction:
The Parties agree that any rule of construction to the effect that ambiguities
are to be resolved against the drafting Party shall not be applied in the
construction or interpretation of this Agreement.
(9) Entire
Agreement; Severability: This Agreement, which includes Appendix A, Appendix B,
Appendix C and each executed Reseller Product Agreement Extension constitutes
the entire agreement between the Parties concerning the subject matter hereof
and supersedes any prior agreements, representations, statements, negotiations,
understandings, proposals or undertakings, oral or written, with respect to the
subject matter expressly set forth herein. If any provision of this Agreement
shall be held to be illegal, invalid or unenforceable, each Party agrees that
such provision shall be enforced to the maximum extent permissible so as to
effect the intent of the Parties, and the validity, legality and enforceability
of the remaining provisions of this Agreement shall not in any way be affected
or impaired thereby. If necessary to effect the intent
of the Parties, the Parties shall negotiate in good faith to amend this
Agreement to replace the unenforceable language with enforceable language that
reflects such intent as closely as possible.
(10) The
division of this Agreement into Sections, Subsections, Appendices, Extensions
and other Subdivisions and the insertion of headings are for convenience of
reference only and shall not affect or be used in the construction or
interpretation of this Agreement.
(11) This
agreement may be executed in counterparts.
(12) Language.
All notices, designations, and specifications made under this Agreement shall
be made in the English Language only.
(13) Dates
and Times. All dates and times relevant to this Agreement or its performance
shall be computed based on the date and time observed in the city of the Registered office of the Parent
24. BREACH
In the event that Parent suspects breach of any of the terms
and conditions of this Agreement:
(1) Parent
can immediately, without any notification and without assigning any reasons,
suspend / terminate ResellerGenie Users' access to all Parent Products and
Services and the ResellerGenie.
(2) Reseller
will be immediately liable for any damages caused by any breach of any of the
terms and conditions of this Agreement.
25. NOTICE
(1) Any
notice or other communication required or permitted to be delivered to Parent
under this Agreement shall be in writing unless otherwise specified and shall
be deemed properly delivered when delivered to the legal contact address
specified in the Reseller Control Panel or on the Parent Website, by registered
mail or courier. Any communication shall be deemed to have been validly and
effectively given, on the date of receiving such communication, if such date is
a Business Day and such delivery was made prior to 17:30 hours local time, and
otherwise on the next Business Day.
(2) Any
notice or other communication required or permitted to be delivered to the
Reseller under this Agreement shall be in writing unless otherwise specified
and shall be deemed properly delivered, given and received when delivered to
contact address of the Reseller in the ResellerGenie Database.
(3) Any
notice or other communication to be delivered to any party via email under this
agreement shall be deemed to have been properly delivered if sent in case of
Parent to its Legal Contact mentioned in the Reseller Control Panel or on the
Parent Website and in case of the Reseller to the Reseller's email address in
the ResellerGenie Database.
(4) Other
than those notices mentioned in this agreement, Parent is NOT required to
communicate with the Reseller in any respect about services provided under this
agreement. As a convenience to the Reseller, Parent may proactively send
notices about aspects with regards to services rendered under this Agreement, however these notices may be discontinued by
Parent at anytime.
APPENDIX 'A'
TERMS AND CONDITIONS OF ResellerGenie USAGE
This Appendix A covers the terms of access to the
ResellerGenie. Any violation of these terms will constitute a breach of agreement,
and grounds for immediate termination of this Agreement.
1. ACCESS
TO ResellerGenie
(1) Parent
may in its ABSOLUTE and UNFETTERED SOLE DISCRETION, temporarily suspend
ResellerGenie Users' access to the ResellerGenie in the event of significant
degradation of the ResellerGenie, or at any time Parent may deem necessary.
(2) Parent
may in its ABSOLUTE and UNFETTERED SOLE DISCRETION make modifications to the
ResellerGenie from time to time.
(3) Access
to the ResellerGenie is controlled by authentication information provided by
Parent. Parent is not responsible for any action in the ResellerGenie that
takes place using this authentication information whether authorized or not.
(4) Parent
is not responsible for any action in the ResellerGenie by a ResellerGenie User
(5) ResellerGenie
User will not attempt to hack, crack, gain unauthorized access, misuse or
engage in any practice that may hamper operations of the ResellerGenie
including, without Limitation temporary / permanent slow down of the ResellerGenie,
damage to data, software, operating system, applications, hardware components,
network connectivity or any other hardware / software that constitute the
ResellerGenie and architecture needed to continue operation thereof.
(6) ResellerGenie
User will not send or cause the sending of repeated unreasonable network
requests to the ResellerGenie or establish repeated unreasonable connections to
the ResellerGenie. Parent will in its ABSOLUTE and UNFETTERED SOLE DISCRETION
decide what constitutes as a reasonable number of requests or connections.
(7) ResellerGenie
User will take reasonable measures and precautions to ensure secrecy of
authentication information.
(8) ResellerGenie
User will take reasonable precautions to protect ResellerGenie Data from misuse,
unauthorized access or disclosure, alteration, or destruction.
(9) Parent
shall not be responsible for damage caused due to the compromise of your
Authentication information in any manner OR any authorized/unauthorized use of
the Authentication Information.
(10) Parent
shall not be liable for any damages due to downtime or interruption of
ResellerGenie for any duration and any cause whatsoever.
(11) Parent
shall have the right to temporarily or permanently suspend access of a
ResellerGenie User to the ResellerGenie if Parent in its ABSOLUTE and
UNFETTERED SOLE DISCRETION suspects misuse of the access to the ResellerGenie,
or learns of any possible misuse that has occurred, or will occur with respect
to a ResellerGenie User.
(12) Parent
and Service Providers reserve the right to, in their sole discretion, reject
any request, network connection, e-mail, or message, to, or passing through,
ResellerGenie
2. Terms
of USAGE OF ResellerGenie
(1) Reseller,
or its contractors, employees, directors, officers, representatives, agents and
affiliates and ResellerGenie Users, either directly or indirectly, shall not
use or permit use of the ResellerGenie, directly or indirectly, in violation of
any country, state or local rule, regulation or law, or for any unlawful
purpose, or to promote adult-oriented or "offensive" material, or
related to any unsolicited bulk e-mail directly or indirectly (such as by
referencing an ResellerGenie provided service within a spam email or as a reply
back address), or related to ANY unsolicited marketing efforts offline or
online, directly or indirectly, or in a manner injurious to Parent, Service
Providers or other Resellers, Customers and ResellerGenie Users, or their
reputation, including but not limited to the following -
(a) Usenet
spam (off-topic, bulk posting/cross-posting, advertising in non-commercial
newsgroups, etc.)
(b) Posting
a single article or substantially similar articles to an excessive number of
newsgroups (i.e., more than 2-3) or posting of articles which are off-topic
(i.e., off-topic according to the newsgroup charter or the article provokes
complaints from the readers of the newsgroup for being off-topic)
(3) Sending
unsolicited mass e-mails (i.e., to more than 10 individuals, generally referred
to as spamming) which provokes complaints from any of the recipients; or
engaging in spamming from any provider
(4) Offering
for sale or otherwise enabling access to software products that facilitate the
sending of unsolicited e-mail or facilitate the assembling of multiple e-mail
addresses ("spamware")
(5) Advertising,
transmitting, linking to, or otherwise making available any software, program,
product, or service that is designed to violate these terms, including but not
limited to the facilitation of the means to spam, initiation of pinging,
flooding, mail bombing, denial of service attacks, and piracy of software.
(6) Harassment
of other individuals utilizing the Internet after being asked to stop by those
individuals, a court, a law-enforcement agency and/or Parent.
(7) Impersonating
another user or entity or an existing company/user/service or otherwise
falsifying one's identity for fraudulent purposes in e-mail, Usenet postings,
on IRC, or with any other Internet service, or for the purpose of directing
traffic of said user or entity elsewhere.
(8) Using
ResellerGenie services to point to or otherwise direct traffic to, directly or
indirectly, any material that, in the sole opinion of Parent, is associated
with spamming, bulk e-mail, e-mail harvesting, warez (or links to such
material), is in violation of copyright law, or contains material judged, in
the sole opinion of Parent, to be threatening or obscene or inappropriate.
(9) Using
ResellerGenie directly or indirectly for any of the below activities
activities:
(a) Transmitting
Unsolicited Commercial e-mail (UCE)
(b) Transmitting
bulk e-mail
(c) Being
listed, or, in our sole opinion is about to be listed, in any Spam Blacklist or
DNS Blacklist
(d) Posting
bulk Usenet/newsgroup articles
(e) Denial
of Service attacks of any kind
(f) Excessive
use of any web service obtained under this agreement beyond reasonable limits
as determined by the Parent in its sole discretion
(g) Copyright
or trademark infringement
(h) Unlawful
or illegal activities of any kind
(i) Promoting
net abuse in any manner (providing software, tools or information which
enables, facilitates or otherwise supports net abuse)
(10) Causing
lossage or creating service degradation for other users whether intentional or
inadvertent.
(11) Parent
in its sole discretion will determine what constitutes as violation of
appropriate usage including but not limited to all of the above.
(12) Data
in the ResellerGenie Database cannot be used for any purpose other than those
listed below, except if explicit written permission has been obtained from
Parent: -
(a) To
perform services contemplated under this agreement; and
(b) To
communicate with the Sub-Reseller, Lower Tier Sub-Reseller or Customer of an
Order with respect to the Order, Support thereof, or any other matter
pertaining to Parent or its services
(a) Data
in the ResellerGenie Database cannot specifically be used for any purpose
listed below :-
-- Mass
Mailing or SPAM; and
-- Selling
the data
APPENDIX 'B'
CONFIDENTIALITY
The Resellers use and disclosure of Confidential Information
disclosed hereunder are subject to the following terms and conditions: -
(1) With
respect to the Confidential Information, the Reseller agrees that:
(a) The
Reseller shall treat as strictly confidential, and use all reasonable efforts,
including implementing reasonable physical security measures and operating
procedures, to preserve the secrecy and confidentiality of, all Confidential
Information received from Parent.
(b) The
Reseller shall make no disclosures whatsoever of any Confidential Information
to others, provided however, that if the Reseller is a corporation,
partnership, or similar entity, disclosure is permitted to the Reseller's
officers and employees who have a demonstrable need to know such Confidential
Information, provided the Reseller shall advise such personnel of the
confidential nature of the Confidential Information and of the procedures
required to maintain the confidentiality thereof; and
(c) The
Reseller shall not modify or remove any confidentiality legends and/or
copyright notices appearing on any Confidential Information of Parent.
(2) The
obligations set forth in this Appendix shall be continuing, provided, however,
that this Appendix imposes no obligation upon the Reseller with respect to
information that:
(a) is disclosed with Parent's prior written approval; or
(b) is or has entered the public domain in its integrated and
aggregated form through no fault of the receiving party; or
(c) is known by the Reseller prior to the time of disclosure in
its integrated and aggregated form; or
(d) is independently developed by the Reseller without use of the
Confidential Information; or
(e) is made generally available by Parent without restriction on
disclosure.
(3) In
the event the Reseller is required by law, regulation or court order to
disclose any of Parent's Confidential Information, the Reseller will promptly
notify Parent in writing prior to making any such disclosure in order to
facilitate Parent seeking a protective order or other appropriate remedy from
the proper authority, at the Reseller's expense. Reseller agrees to cooperate
with Parent in seeking such order or other remedy. Reseller further agrees that
if Parent is not successful in precluding the requesting legal body from
requiring the disclosure of the Confidential Information, it will furnish only
that portion of the Confidential Information which is legally required.
(4) In
the event of any termination of this Agreement, all Confidential Information,
including all copies, partial copies of Confidential Information, copied
portions contained in derivative works, in the Reseller's possession shall be
immediately returned to Parent or destroyed. Within 30 (Thirty) days of
termination of this Agreement, the Reseller will certify in writing of the
Agreement, to Parent Reseller's compliance with this provision.
(5) In
the event of any termination of any Reseller Product Agreement Extensions, all
Confidential Information, including all copies, partial copies of Confidential
Information, copied portions contained in derivative works, pertaining to that
Parent Product and the Reseller Product Agreement Extension in the Reseller's
possession shall be immediately returned to Parent or destroyed. Within 30
(Thirty) days of termination of the Reseller Product Agreement Extension, the
Reseller will certify in writing, to Parent, Reseller's compliance with this
provision.
(6) The
Reseller shall provide full voluntary disclosure to Parent of any and all
unauthorized disclosures and/or unauthorized uses of any Confidential
Information; and the obligations of this Appendix shall survive such
termination and remain in full force and effect.
(7) The
Resellers duties under this Appendix shall expire five (5) years after the
information is received or earlier, upon written agreement of the parties.
(8) The
Reseller agrees that Parent shall be entitled to seek all available legal and
equitable remedies for the breach by the Reseller of all of these clauses in
Appendix 'B' - CONFIDENTIALITY at the cost of the Reseller.
APPENDIX 'C'
PAYMENT TERMS AND CONDITIONS
1. ADVANCE
ACCOUNT
(1) Prior
to purchasing any Parent Products, the Reseller shall maintain an Advance
Account with Parent.
(2) As
and when, the Reseller purchases Parent Products, the Reseller's Advance
Account balance shall be reduced as per the then current pricing of that Parent
Product as mentioned in the Reseller Control Panel or on the Parent Website or
during the ordering process.
(3) Parent
shall maintain a record of Reseller's Advance Account balance, which shall be
accessible by the Reseller. If the Reseller's Advance Account balance is
insufficient for processing any Order then that Order shall not be processed.
(4) The
Advance Account will maintain the Reseller Credit in both the Accounting
Currency and Selling Currency of the Parent's choice. Parent has the right to
modify the currency at anytime.
(5) Any
negative balance in the Reseller's Advance Account will be immediately payable.
If a Reseller does not remedy a negative balance in their account within 24
hours, Parent has the right to terminate this agreement with immediate effect
and without any notice. Upon such termination or otherwise Parent shall
continue to have the right to initiate any legal proceedings against the
Reseller to recover any negative balance in the Reseller's Advance Account.
(6) Parent
shall have the right to set-off any payment received from the Reseller, or
Sub-Reseller, or Lower Tier Sub-Reseller, or Customer against any negative balance
in the Reseller's Advance Account.
(7)
Any discrepancy, mistake, error in the credit / debit / amount in the Reseller
Transactions / Advance Account maybe corrected by Parent at anytime
2. PAYMENT
TERMS
(1) Parent
will accept payments from the Reseller only by means specified in the Reseller
Control Panel
(2) Parent
will credit all payments received to the Resellers Advance Account after
deducting all bank charges, processing charges and any other charges which
Parent may choose to levy upon its sole discretion, within reasonable time of
receiving the credit in Parent's Account. The exchange rate will be determined
by Parent through a reasonable source. The exchange rate determined by Parent
shall be undisputable.
(3) A
processing charge will be deducted on all Credit Card Transactions. This
processing charge will be at the discretion of Parent, and will be mentioned in
the Reseller Control Panel or on the Parent Website.
(4) It
is the Reseller's responsibility to provide the Reseller Username to Parent to
be credited for the payment. The absence of the Reseller Username along with
reasonable information will delay the corresponding credit to the Advance
Account.
(5) In
the event that the Reseller charges back a payment made via Credit Card or the
payment instrument sent by the Reseller bounces due to Lack of Funds or any
other Reason, then
(4) Parent
may immediately suspend ResellerGenie Users' access to the ResellerGenie
(5) Parent
has the right to terminate this agreement with immediate effect and without any
notice.
(6) Parent
in its ABSOLUTE and UNFETTERED SOLE DISCRETION may delete, suspend, deny,
cancel, modify, take ownership of or transfer any or all of the Orders placed
by the Reseller, or Sub-Resellers or Lower Tier Sub-Resellers or Customers as
well as stop / suspend / delete / transfer any Orders currently being
processed.
(7) Parent
in its ABSOLUTE and UNFETTERED SOLE DISCRETION may Transfer all Orders placed
by the Sub-Resellers or Lower Tier Sub-Resellers or Customers of the Reseller
to any other Reseller, or under Parent's account.
(8) Parent
in its ABSOLUTE and UNFETTERED SOLE DISCRETION may levy reasonable additional
charges for the processing of the Charge-back / Payment Reversal in addition to
actual costs of the same.
(9) Any
negative balance in the Resellers Advance Account shall become immediately
payable
(10) Parent
shall have the right to initiate any legal proceedings against the Reseller to
recover any such liabilities.
3. PRICING
TERMS
(1) All
pricing in this Agreement as well as every Reseller Product Agreement Extension
refers to the price at which the Reseller may Purchase the corresponding Parent
Product. This is excluding taxes, surcharges or any other costs.
(2) Parent
may at any time change the price of any Parent Product with reasonable
notification to the Reseller.
4. REFUNDS
AND REIMBURSEMENT TERMS
(1) The reseller cannot request a refund of the payment made towards his reseller account.